FAQ

Facial Treatments – Frequently Asked Questions
Q: How do I know which facial is right for me?
A: During your appointment, we’ll assess your skin and goals, then recommend the best treatment. All facials are customized for your skin type and concerns.
Q: Do facials hurt?
A: No. Facials are designed to be relaxing and therapeutic. Extractions may cause slight discomfort, but overall the experience is soothing.
Q: Is there any downtime after a facial?
A: No downtime. You can return to your normal activities immediately after treatment, though you may leave with a fresh glow!
Q: How often should I get a facial?
A: For best results, we recommend facials every 4–6 weeks to maintain healthy, glowing skin.
Q: What products do you use?
A: We use professional-grade skincare products, including Roccoco Botanicals, known for being acne-safe, anti-aging, and results-driven.
Q: Do men get facials too?
A: Yes! We offer the Refined Gentleman’s Facial, designed specifically for men’s skin needs, focusing on deep cleansing, hydration, and relaxation.
Carbon Facial FAQs
Q: What is the Carbon Facial (Hollywood Peel)?
A: A no-downtime laser treatment using a carbon lotion and the FDA-approved Astanza Duality Q-Switched Nd:YAG laser to deeply exfoliate, minimize pores, control oil, brighten, and even skin tone — while stimulating collagen for long-term results.
Q: Does the Carbon Facial hurt?
A: Most clients describe it as a warm, light snapping sensation. It’s very tolerable and numbing is not required.
Q: Is there downtime after a Carbon Facial?
A: Minimal to none! You can return to normal activities right away with a fresh, instant glow.
Q: Who is a good candidate for the Carbon Facial?
A: Safe for all skin types and especially beneficial for enlarged pores, acne-prone/oily skin, dullness, and uneven texture.
Q: How many treatments do I need?
A: You’ll see results after one session, but a series of 3–6 treatments spaced 2–4 weeks apart provides the best long-term improvements.
Tattoo Removal – Frequently Asked Questions
Q: How does laser tattoo removal work?
A: The laser targets ink particles in the skin, breaking them into tiny fragments. Your body’s immune system naturally flushes them out over the following weeks.
Q: How many treatments will I need?
A: Most tattoos require multiple sessions, spaced 8–12 weeks apart. The number depends on factors like tattoo size, colors, depth, ink quality, and your skin type.
Q: Does tattoo removal hurt?
A: Most clients describe the sensation as similar to a rubber band snap. At Refined, we use a Zimmer cooling system during treatment for maximum comfort, and topical numbing options are available.
Q: How much does it cost?
A: Pricing starts at $115 for the first square inch and $15 for each additional square inch. Eyebrow removal is $300. Package discounts and special military pricing are available.
Q: Is eyebrow tattoo removal safe?
A: Yes. We specialize in removing cosmetic tattoos like microblading and carefully adjust laser settings for delicate skin.
Q: What is the aftercare?
A: Treat the area like a fresh tattoo. Keep it clean, avoid direct sun, don’t pick at scabs, and follow the post-care products we provide. Healing usually takes about 1–2 weeks.
